No fine print

Shipping & returns

Packed by us, sent from us. Here is exactly what happens after you order, and what to do if you change your mind.

How it ships

Carefully packed by hand, in a pouch inside a box, and posted from our studio in Ukraine.

10 to 15 business days to most of the United States. You get a tracking number the moment it leaves us, and it keeps working the whole way there.

What it costs

  • Free on orders over $100
  • Flat $10 below that
  • United States only, for now

Changed your mind

Thirty days to send it back, no drama and no questions. Unworn, in its pouch, with the box it came in.

Write to us first and we will tell you where to send it.

If something is wrong

If a piece arrives broken, or breaks in normal wear within 30 days, that is on us — tell us and send a photo. We replace it or refund it, and we pay the postage.

Wear and tear to the plating is not a fault; see Care & keeping for what keeps it looking new.

Anything unclear? Ask us before you order rather than after.

Contact us